Help Center
Find answers, explore guides, and get the support you need for your DexSSH experience.
Getting Started
QWhat features are included in the Community Edition?
The Community Edition includes unlimited server connections, basic SSH terminal access, SFTP file management, essential monitoring features (CPU, RAM, disk space), cloud sync, and biometric authentication.
QWhat are the system requirements?
DexSSH Monitor supports macOS 10.15+, Windows 10+, and major Linux distributions. For optimal performance, we recommend at least 4GB RAM and 1GB free disk space.
QHow do I upgrade to Pro?
You can upgrade to Pro directly within the app. Pro features include advanced monitoring, container management, database tools, automation capabilities, and priority support.
Community Features
QWhat monitoring capabilities are available in the free version?
The Community Edition includes essential monitoring: basic CPU usage, memory utilization, disk space monitoring, and simple network traffic overview. Advanced monitoring features are available in Pro.
QWhat terminal features are included?
The free version includes a full SSH terminal with basic features like command history, common shell support (Bash, Zsh), and simple split views. Advanced terminal features are Pro-exclusive.
QHow does the file management work?
Community Edition includes basic SFTP capabilities with file upload/download, basic directory management, and simple file editing. Advanced features like automation and batch operations are Pro features.
Pro Features
QWhat additional features do I get with Pro?
Pro includes advanced monitoring, container management (Docker/Kubernetes), database tools, automation capabilities, advanced terminal features, batch operations, and priority support.
QIs there a trial for Pro features?
Yes, you can try Pro features for 14 days. The trial includes all Pro features without limitations, allowing you to fully evaluate the advanced capabilities.
QCan I switch between Community and Pro?
Yes, you can switch between versions at any time. Your basic server configurations and settings will be preserved when switching between editions.
Security
QHow secure is my data?
All editions use military-grade encryption (AES-256) for data protection. Your credentials and SSH keys are encrypted locally and never leave your device unencrypted.
QCan I use 2FA/biometric authentication?
Yes, both Community and Pro editions support two-factor authentication and biometric login (Face ID/Touch ID/Windows Hello) on compatible devices.